Jessie was one of our first clients and was matched with her digital buddy Kelli - Jessie was referred by her son Richard and here is what he said about the effect the project has had on his mum.
My mother, Jessie, has always been a very active person However, when the pandemic forced the country into lockdown, everything came to a sudden and dramatic halt. For those like my mother who had never been interested in anything to do with technology, and whose only concession to it had been a very basic mobile phone, this meant they lost contact with all their friends almost immediately. Unable to go out and without any meaningful contact with other, the sense of isolation as the days and weeks went by, was dreadful to see.
The offer of a tablet made by Karen at AgeUK came out of the blue, however, it is no exaggeration to say that it has been a revelation and has made a huge difference to my mother’s well-being. Along with the tablet, she was linked up with Kelli, a volunteer who has worked with her each week and shown her how to explore the internet and send emails. In the time they have been working together her confidence has grown in a way that I could never have imagined, and the patience and encouragement Kelli has offered has been nothing short of fantastic.
Kelli the volunteer buddy made the following comments on the project:
I was partnered with Jessie who explained she'd never been interested in anything technology wise and seemed very nervous to use the tablet. The experience for me really made me reassess technology and some of the things we take for granted; knowledge of what the internet can do, what emails / apps are, what the generic symbols are that we just recognise - home, back, search etc.
It's been wonderful to see Jessie's confidence grow using the tablet and how things like joining a zoom meeting and sharing her screen can be done with minimal guidance. I am personally so appreciative of the opportunity and it is a highlight in my week to speak with Jessie.